FAQs
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
All orders are typically printed and shipped within 5-10 business days after the order has been placed. orders should arrive 3-5 business days after items have been shipped. You will receive a shipping notification after your order has shipped (check your spam folder if you do not receive one).
Please make sure your shipping information is correct during check out. We will not refund or replace items, if they are sent to the wrong address.
We are not responsible for loss, damage, or delay.
DO YOUR SHIRTS FIT TRUE TO SIZE?
All of our t-shirts are unisex sizing. We recommend ordering your normal size for a regular fit or sizing up for a more casual look.
please refer to the sizing guides to help you find the perfect size.
DO YOU ACCEPT RETURNS OR EXCHANGES?
Unfortunately as our products are made to order, we can't currently facilitate accepting returns as we don't hold a stock of our products and this wouldn't align with our sustainability promise. To help you ensure your order is 100% right for you we have provided size guides to all of our products .
however If you receive a damaged, defective or incorrect product, please contact us via the contact page, provide your order number, a photo of the item as well as the description of the issue with the item. We will get these issues taken care of as soon as possible.
ARE YOUR SHIRTS SCREEN PRINTED OR VINYL?
Our Printed designs are actually printed directly onto the shirts in a process known as DTG (direct-to-garment) printing. Direct-to-garment printing not only allows us to offer the most design colors, it is also far more sustainable than traditional screen printing.
WHAT ARE YOUR RECOMMENDED CARE INSTRUCTIONS?
For t-shirts and printed items: Machine wash cold, with item turned inside out with a mild bleach free detergent and like colours. You shouldn't use any fabric softeners or dry-clean the items. DTG-printed clothing can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.
Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.
If your question still hasn't been answered, please get in touch through the contact us Page box below and our customer service team will respond as soon as possible, please allow up to 3-5 days for a response.